How to Reduce Cancellations and No-Shows in a Dental Practice

Jon Rutty

Published on: 08/10/2026

Dental cancellations and no-shows aren't the problem. They're symptoms of broken systems. Discover why traditional solutions fail and how better scheduling, patient communication, and accountability can improve reliability and production.

dental appointment cancellationsdental no-showsreduce dental cancellationsdental scheduling strategiesdental practice managementdental patient communicationdental practice profitabilitydental scheduling systems

New Blog Why Dental Patients Say No to Treatment (And Why You May Be the Problem)Post

Jon Rutty

Published on: 07/10/2026

Are dentists losing case acceptance before patients even have a chance to say yes? Discover how assumptions, timid treatment presentations, and unclear financial conversations can cost your practice thousands in missed treatment.

increase dental case acceptancedental treatment acceptancedental case presentationdental treatment plan presentationpatient financial arrangementsdental patient communicationdental case acceptance trainingdental treatment coordinator trainingimproving dental productiondental patient objectionsdental patient educationdental treatment schedulingdental practice profitabilitydental consultingdental treatment plan financing

Why You're Not Asking For Referrals

Jon Rutty

Published on: 09/11/2024

Tackling the mindset and how to get unstuck asking for referrals.

ReferralsInternal MarketingNew PatientsPatient Referrals

The Team Reflects Ownership

Jon Rutty

Published on: 07/11/2024

The relationship between Owner and Employees, or between Manager and Employees transcends the scope of a cute poster made in Canva. The true issue with most teams stems from core beliefs held by the leader.